Is this illegal or not?

Okay so my husband went into the hospital back in February because he hurt his back really bad shoveling snow. Well the doctor came in the room and advised him on his care told him to take tylenol. My husband asked if there was something else he could get since tylenol wasn't working that's why I came here and the doctor looked right at him and said " We don't like helping people who look like you" My husband has lots of tattoos and said "this hospital will discriminate on the way you look since we don't know if your a druggie or not?" Well about 3 days ago went into the same hospital since i live in the country not many hospitals around, And the pin that holds the hood up on our truck broke and slammed down on my husbands hand. Happened to get the same doctor again Which he never even came in the room and had the nurse tell him take motrin and tylenol which again tylenol wasn't working for him so he asked is there something different and the doctor told the nurse it wouldn't help anyways just keep it elevated. Twice now hes done this No pain Relief for my husband hes been given less care than anyone else, mistreated and im fed up. Is this illegal? If so who do we contact since i think this hospital should pay for how they have made him feel. PLEASE HELP!!!!!!!